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Cibecs Maintenance and Technical Support

By Natasha | September 30, 2011 @ 9:18 am

Cibecs Maintenance and Software Technical Support

We often get questions about our software maintenance and technical support options. This post looks at how we ensure reliable and attentive technical support for our Cibecs customers.

Contact us for immediate telephonic or email technical support

Over 50% of companies have lost data in 2011

By Natasha | September 26, 2011 @ 4:07 pm

2011 Business Data Loss Statistics Released

The Cibecs 2011 Business Data Loss Survey has been released, revealing what the statistics around business data loss in 2011 were, and uncovering the major IT challenges when it comes to protecting endpoint data (located on company laptops and desktops) and increasing our understanding of where data loss vulnerabilities and risks lie.

“In 2011 over 50% of the 250 companies surveyed had lost business critical data,” says Cibecs CEO, Richard Dewing. “Even more concerning was that 10% of companies stated they would not be able to recover business data if lost – while 37% estimated that business data recovery in their organization would take a day or longer (and up to a month in some cases).”

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Recent Data Loss Highlights Importance of Endpoint Data Protection

By Natasha | September 26, 2011 @ 1:35 pm

Lost Social Security Numbers a Harsh Reminder of the Importance of Endpoint Data Protection

Names and Social Security numbers of 1,200 individuals seeking Job and Family Sevice assistance lost 

The recent loss of a USB thumb drive which resulted in  the 1,200 social security numbers of people seeking assistance from the Montgomery County Department of Job and Family Services going missing has once again brought to light the importance of effective business data protection.

The drive contained the names and social security numbers of people who were serviced at the Transition Center between 2005 and 2010.The incident prompted an internal review of the way the department handles and stores sensitive information, including additional training for employees.

The question remains- why are companies slow on ensuring that their business data is effectively protected? Especially individual’s data that requires protection under Corporate Governance compliance regulations?

The business challenge of protecting user data

Simplify User Data Migration with Cibecs

By Natasha | September 23, 2011 @ 3:09 pm

How Cibecs will reduce data migration risks and decrease costs & required resources during hardware refresh projects

Locating User Data Stored in Non-Standard Locations – Data backup policies & why they don’t work

Most companies employ a data backup policy expecting users to backup their business data to the server. Users don’t follow policy. They forget, think it will take up too much time or don’t want to jeopardize the confidentiality of their business documents.

When the time comes for an enterprise PC refresh, IT has to spend time & utilise resources locating the appropriate data required for migration on the user’s machines. Often this data has been stored in non-standard locations on user machines.

Corporate PC Replacement Best Practices – The Ultimate Guide

How to Backup Branch User Data

By Natasha | September 23, 2011 @ 12:24 pm

Remote Office Backup: How to Backup Branch Data

One of the key challenges of enterprise end user data protection is how to effectively backup branch user data and ensure that  protecting remote office data is securely protected.

The Problem with branch office data: Protecting branch user data

Backing up remote office data (branch data backup) can result in increased bandwidth costs and create a challenge for IT. There are significant considerations required to prevent effecting the business’ ability to backup their branches data (the branch user data) without incurring increased costs, wasting IT’s time  and unnecessarily exhausting resources.

So what should IT be looking for?

How to Backup Corporate Email

By Natasha | September 23, 2011 @ 12:11 pm

Backup Corporate Email: How enterprises can effectively protect corporate email files

Corporate Email backup is a critical consideration for enterprises due to the often irreplaceable and confidential nature of PST files and the implications of losing this data.

Corporate email backup and the effective protection of business PST files is a vital consideration for IT and business owners to ensure corporate governance compliance and manage reputational & legal risks effectively. Emails are undeniably valuable for business and often contain confidential information. The ability to effectively and securely backup and recover business PSTs is an integral feature in an any enterprise PC data backup solution.

Has Data Backup become top of mind for Business owners?

By Natasha | September 20, 2011 @ 11:06 am

Business data backup- no longer just ITs problem

“Enterprise organizations are beginning to become aware of the inadequate protection of important data on corporate laptops and mobile devices. As mobile workers are integral to the success of many businesses and carry data that would be nearly impossible to reconstruct if their corporate device were damaged or stolen.”

- Sheila Childs, Vice President of Research at Gartner on backing up business data

Business owners are becoming increasingly aware of the importance of effective endpoint business data backup While data backup and recovery was once solely an IT pain point and responsibility, effective protection, risk reduction and data loss prevention have become top of mind for CEO’s and shareholders due to a number of impossible to ignore realities:

Reduce Business Cyber Security Threats

By Natasha | September 5, 2011 @ 1:27 pm

Cyber Security: How to reduce data vulnerability & cyber security threats with an endpoint backup solution

No user involvement in data backups

The reality is that users should not be involved in the security of business critical data. When organizations rely on a data backup policy where users are instructed to backup to a central server, they expose themselves to data loss risks.

To reduce cyber security threats and form a solid data security infrastructure, enterprises need to first completely remove the user from the data backup process by implementing an endpoint data backup solution that is:

  • Automated
  • Centrally managed and configured
  • Centrally deployed
  • Transparent, with no user interruption, increasing user adoption

Removing user involvement in data backups and putting IT in control is vital for effective data security and foundational protection against cyber security threats.

The Cibecs Approach: Cibecs vs Legacy Backup Management

By Natasha | September 5, 2011 @ 12:16 pm

Cibecs vs Legacy Solutions

In their latest report on endpoint user data backup (ID #: G00211731), Gartner highlights the issue of endpoint user data security as one of the major problems faced by IT today.

One of the key data backup management problems being that IT tends to look at user data protection in the traditional sense, meaning from the centre out, instead of from the edge, inward – with the main areas of risk and exposure residing on endpoint user devices such as laptops and desktops.

Issues with this mindset

Corporate data loss grows exponentially each year, which means that data at the edge of the network has never been more exposed. Loss is happening at a higher rate with data intake doubling every 18 months.

The fact of the matter is that today’s legacy solutions struggle to provide an answer to the problem of endpoint data protection because vendors attempt to adapt antiquated technology, instead of building the correct solution from the ground up.

Some business backup management statistics to consider

  • Data doubles every 18 months
  • At least 14% of corporate employees now work remotely
  • At least 28% of all corporate data resides exclusively on its laptops (and increasingly on other endpoint devices). This is alarming because it opens the user (and company) to one point of failure.
  • More often than not, data lost from laptops (or desktops) cannot be recovered at all.

Data backup software features: The importance of automation

By Natasha | September 1, 2011 @ 11:36 am

Why enterprises need automated backup software

When it comes to backing up business data, relying on users doesn’t work. Our Data Loss Survey has revealed that the majority of companies still rely on a data backup policy instructing users to backup to either a file server or an external hard drive. These very same companies have listed the fact that ‘users don’t follow policy’ as their biggest data protection challenge.

Automate your Backups – Users don’t follow data backup policies, some of the reasons being:

  • They don’t know how
  • They don’t feel they have time
  • They don’t believe they will lose their data
  • They don’t want confidential information being accessed by third parties

The result of this then becomes ineffective endpoint data protection, business data being lost and massive costs, reputational and operational consequences.