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Save on IT Support Costs

By Natasha | January 29, 2012 @ 9:53 am

Case Study: IDC Lets us know we can cut down on IT support costs

When it comes to cutting costs and, especially, IT resource spend – a measured, surgical approach that seeks to maximize output and streamline processes will stand any organization in far better stead than, say, cutting costs across the board just for the sake of it.

Efficiency is key and, what’s more, when the tide turns it will be the company that worked smartly that will be best positioned to expand, as leaner and meaner systems (cultivated in these times) are able to support exponential growth.

IDC points out three key areas where you can cut on IT Support Costs
In these recessionary times, the IDC believes that Enterprise IT organizations need to investigate several aspects of their operations that represent areas of immediate possible cost saving. The three areas are:

Improved Govt IT systems = improved service delivery

By Brandon | January 24, 2012 @ 1:26 pm

The latest auditor-general report (on National Audit Outcomes) cited the lack of adequate IT systems across government as a key obstacle to service delivery.

Failings highlighted include:

  • a lack of IT service continuity planning
  • inadequate controls in terms of user-access management
  • insufficient security management systems
  • a general lack of IT governance compliance

In short, the auditor-general (AG) found that practically none of South Africa’s national government departments and public sector entities have sufficient IT systems in place.

Why is user data backup such a pain?

By Brandon | January 6, 2012 @ 11:40 am

Identifying (and dealing with) the two main culprits behind user data backup woes.

  • At the end of this article we will offer a free 10 user license of our software to you – but, first, we’d like to answer this one simple question – WHY IS USER DATA BACKUP SUCH A PAIN?

Most businesses, enterprises and organizations still experience a large variety of issues with user data backups.

The main issue, of course, is that backups are not reliable, making data recovery a tedious task (if possible at all) and this leads to a whole host of problems that your company, your IT department and your users can do without.

We can attribute the pain of user data backup to two MAIN culprits.

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