WD Getting Started

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Getting started with Cibecs is quick and easy. You will soon be enjoying the benefits of secure and efficient data protection. This guide will assist you in getting the solution up and running in minutes, by taking you through the setup and configuration in five easy steps, using default settings.

Introduction

This guide will have you enjoying the benefits of secure and efficient data protection by taking you through the setup and configuration in five easy steps!

Under the hood of the Cibecs solution

There are three software components that make up the Cibecs backup solution:

• The Cibecs Server — the backup server where all the protected user data resides.
• The Control Center — the central management console to administer your Cibecs Server/s.
• The User Agent — the client software which is responsible for the local encryption, backup and recovery processes.

Step 1 - Download and Install the Cibecs App

1. Log on to the WD My Cloud device web interface.
   
2. Use the navigation bar to move to the Apps section.
   
3. Click on Apps for configuration.
   
4. Click on the add App option in the WD Apps section.
   
5. Select to manually install the App.
   
6. Browse to the relevant install file and open the file. The file will have a .bin extension. Get this file from support@cibecs.com.
   
7. The Cibecs app will be installed and report if successful.
   
8. After installation the Cibecs App will appear in the Apps section and you will have the option to configure the App.
   

Step 2 - Claim your license

1. The Cibecs WD App page will open up.
   
2. Click on Claim Licenses.
   Your WD My Cloud device entitles you to 3 licenses. You may claim your licenses by entering your device serial number.
   
   
3. Enter your voucher code and verify the voucher.
   
   
4. Register your contact details to receive your license.
   
   
5. License registration was successful.
   
   
6. You will receive an e-mail with your account information and attached to the e-mail you will find a license file. Save the license file to your local computer.
   
   

Step 3 - Install the Control Center and configure the Cibecs server

Download and Install the Control Center

1. Download the Control Center for Windows
   
2. Install the Control Center on a Windows computer. This is the Administrator interface for the Cibecs server.

Log on and Configure the server

1. Start the Control Center.
2. Log in to the Cibecs Server using the default Username and Password.

Administrator Credentials
Username	Administrator
Password	secure
Port	8443

Read and accept the End User License Agreement.

Select the Server mode

The Cibecs Server can be configured to integrate with Microsoft's Active Directory service which provides seamless deployment within your organization or to run in a Standalone mode.

NOTE: If you are using the Standalone mode and not Active Directory, then please refer to the Cibecs product manual for more information.

1. Select the Active Directory mode, which is automatically selected when you are using Active Directory services then click Next to continue.
   :
2. Enter the credentials of your Active Directory user account.
3. Click Next to continue.

Encryption Key Management

Cibecs encrypts and compresses a user’s backup data before transferring and storing it on the Cibecs Server. Various encryption key management options are available to configure the security of the backup data.

1. Select the Use Active Directory account for encrypting backups option then click Next.

Create a Security Officer

A Security Officer has the advanced ability to revoke a user's access to their files or to remotely wipe a user's data from their computers.  A Security Officer also has access to the backup encryption keys and has the ability to restore user data.

1. Select a Security Officer and enter a Key Safe password for the encryption key safe. This key is required to retrieve backup data in the event of data loss or hardware failure.  

WARNING: Store this key in a safe place! If it is lost, you will not be able to recover any data.

NOTE: For more detailed information on Encryption Key Management, please consult the Choose your encryption key management page

License the Application

The Cibecs Server App requires an activated license. You can license your Cibecs software starting with the wizard's License your Server step.

1. To start, click the Start Licensing My Server button.
   
2. Browse to the path location of your license file then click the Update License button.
   

Step 4 - Setup a policy

Policies are used centrally to control all elements of endpoint protection, such as the backup selection options, the backup scheduling options, the DLP options, display and performance settings and assigned groups and users. You can configure and lock all elements of a policy or you may leave elements unlocked to permit end-users to make their own changes to the policy configuration, although this is not recommended. The policies can be assigned to entire groups of users or to individual users.

Cibecs is delivered with a selection of pre-defined policies which you can customize, or you may create new policies for alternate requirements:

• Default Built-in policy – This policy is an undefined template with minor default basic settings and can be further configured for your specific needs.
• Executive Windows User  – This policy is pre-defined with selections, settings and an unlocked schedule.
• Standard Windows User – This policy is pre-defined with locked selections, settings and a locked schedule.
• Executive Mac User – This policy is pre-defined with common profile selections, settings and an unlocked schedule.
• Standard Mac User – This policy is pre-defined with common profile selections, settings and a locked schedule.

In the wizard's Review Backup Policies, select the Standard Windows User policy in the Policies tab.

Backup selection

• The Standard Windows User policy is pre-defined to backup all Office files on the C and D volumes, Favorites and active Outlook PST files.
• The Global Exclusions are pre-defined for all temporary, Windows and Program Files.

Scheduling

• The default schedule Backup Mode is set to Opportunistic. The Opportunistic backup mode foregoes standard scheduling and attempts to achieve at least one successful backup every day. The first backup attempt will start 10 minutes after the user has logged in and will retry every 10 minutes until successful.
• If you select the Scheduled backup mode, the default option will schedule backups to start between 9h00 and 15h00. To change a schedule to a specific time, select the Specified time option.

DLP

• The Encryption and Auto revoke features are disabled by default in this policy.  Encryption may be enabled by selecting the "Encrypt files" checkbox.
  
• Learn more Enable Data Loss Prevention (DLP)

Settings

• The policy includes default settings. You may browse through the settings and make changes to accommodate your environment.

Groups and Users

• Groups and users have already been assigned to the backup policy.

NOTE: For more detailed information on the Policy, please consult the Cibecs Product Manual included with the Cibecs Solution Pack.

Step 5 - Setup Groups and Users

Import OUs and Security Groups

Cibecs Servers using Active Directory Mode (ADM) can import Organizational Units (OU's) and Security Groups as groups within the Control Center and, because most Active Directory OU's are already managed and maintained, the management of groups and users within the Cibecs Server is greatly reduced.

1. The wizard's Import Backup Groups step will assist in retrieving the organizational units from Active Directory.

1. Browse the Active Directory Organizational Unit structure and select the group checkboxes you require.
2. Select and enter the Default quota size you want to assign to the group. Each user in the group will be assigned a disk space quota of 20GB.
3. Select a Policy in the drop-down selection list.
4. Click the Import button.
5. At this stage, you will not see any users in the imported Active Directory groups. Backup accounts will only be created when the User Agents are installed.

Installing the User Agent

The User Agent software is responsible for managing and processing the backups for each end-user. To begin the protection of your user data, you need to install the User Agent to the client computers.

• Download the Agent installation file.
  
• To install the User Agent, simply run the User Agent's install file "agent.msi" or "agent.dmg" on the end-user's computer.
• Once the User Agent is successfully installed, it will start up and prompt you for a hostname for the Cibecs server.  Also see Building the deployable User Agent package to predefine the Cibecs server hostname.

Congratulations!

You have successfully installed and configured the Cibecs solution. The User Agent will automatically perform a backup according to schedule but we recommend you force a backup to begin protecting your users against data loss immediately!